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Return Policy And Process


Return Policy And Process

We assure you over the quality & freshness of the content, but if you find them stale or below the standards. Do let us know, we’ll follow the below mentioned process :For loose items like vegetables: Our delivery executive always ask you about the freshness of the vegetables and fruits, we insist you to kindly devote some time after referring the Quality of vegetables delivered.
If you find them below standards don’t accept them, we are happy to take it back from you. And deliver you again without any delivery charge that too on the same day.

For Packed items like cereals etc: Cook your food with the item delivered to you if not satisfied with the quality, fill the call me back form or WhatsApp us 9306091935 or write us mail support@basketorganic.com . We’ll call you back to understand the issue & resolve it accordingly. We’ll schedule a return within 24-48hrs if we found the case genuine & offer you 5% off on your next order(Only if you mention your last order id).